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Quality Policy

 

Honest Operation

To be honest and credible is the basis for our business development, the indispensable attributes to achieve customer satisfaction and a strong magnet of customer loyalty. It is at the core of Chalco to build the quality-based culture. It represents the working style of Chalco as an honest, credible and practical player. 

 

 Sustained Improvement

Sustained improvement is not only a working method, but also an attitude towards working, It lies at the core of Chalco’s quality management system and is the commitment to ensure an effective quality management system. It shows that Chalco strives for sustained improvement of quality management system which meets the requirements of laws and regulations as the minimum goal, and further meets customer needs and increased customer satisfaction by conducting quality control activities in a systematic and orderly way.

 

Strive for Excellence

Excellence, in other words, the status of leading, is the goal and direction of Chalco in the quality control development. It is an assurance of increased customer satisfaction and the only choice for Chalco to win competitive advantage and increase its core competitiveness. It requires Chalco to provide better products and services, more efficient management and higher value-creating capability.
  Honest Operation and Sustained Improvement are the foundation of quality control activities. Striving for Excellence is our commitment to customers and also a requirement for our staff.

 Goals of Quality Control

1. Over 70% of  A-level alumina products
2.Less than 18% of alumina with size of -45μm, less than 20%  of annual attrition index
3.98% or a higher percentage of 99.7% grade aluminum ingots or above
4.Pass rate of carbon block for external sales reached 85% or above
5.100% of quality related technology upgrading projects are fulfilled
6.85% or above of customer satisfaction

CHALCO
Post Code:100814 Tel:(86) 10-8229-8080